Privacy Policy

Information We Collect

When you reach out to Dry 1 Out Restoration and Construction through our website, we collect the information you provide directly, such as your name, phone number, email address, property address, and a description of the damage or service you’re asking about. If you call or submit a contact form after a loss, we may also collect basic details relevant to scheduling an estimate or documenting the claim.

We also use standard analytics tools to understand how visitors use our site. This includes general information like browser type, device, pages visited, and approximate location based on IP address. We do not collect sensitive personal data through analytics, and we don’t use tracking for advertising resale purposes.

How We Use Your Information

Information submitted through our site is used to respond to inquiries, schedule on-site estimates, and prepare documentation that may be needed for insurance claims related to water, fire, smoke, storm, or biohazard losses. We may use your contact information to follow up on a request for service or to send information directly related to work you’ve asked us to perform. We do not use your information for unrelated marketing without your consent.

How We Share Information

We don’t sell or rent your personal information to third parties. We may share relevant details with your insurance carrier or adjuster, but only with your authorization and as part of coordinating documentation for your claim. We may also share information with subcontractors or specialists directly involved in completing authorized work on your property. Otherwise, your information stays with us.

Data Retention

We retain contact form submissions and job-related records for as long as reasonably necessary to fulfill the purpose they were collected for, including supporting insurance documentation, warranty questions, or legal recordkeeping requirements. When information is no longer needed, we take reasonable steps to remove or de-identify it.

Your Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to request access to, or deletion of, personal information we hold about you, and to ask what categories of information we’ve collected. We do not sell personal information, so there is no opt-out needed for that practice. Because Dry 1 Out Restoration and Construction operates within the United States and does not knowingly collect data from visitors in the European Union, GDPR generally does not apply to our operations, but we’re glad to honor reasonable privacy requests from any visitor.

To make a request regarding your information, contact us using the details below.

Cookies and Analytics

Our site may use cookies or similar technologies to support basic site functionality and analytics. You can adjust your browser settings to limit or block cookies, though some site features may not work as intended if you do.

Contact Us About Privacy

If you have questions about this privacy policy or how your information is handled, reach out to Jason at [email protected] or call (888) 379-1688. You can also write to us at 1235 Activity Dr, Vista, CA 92081.